Orlando Marriott Lake Mary Hotel, Lake Mary

I booked a night at this Marriott in West Palm Beach as we had front row tickets for Stevie Nicks. The rooms had a strong smell of mold and mildew, and unfortunately, the refrigerator didn't work. This is something unexpected for a Marriott property.

My stay at the hotel was a mix of positive and negative experiences. The rooms were a good size with two double-beds and a nice large shower, but we encountered an issue with sewer backing up in the tub after my kids' bath. The service, however, was outstanding, with very friendly and professional staff going out of their way to ensure my comfort and satisfaction. The location was perfect for walking and close to a variety of restaurants, but the dining options were limited. Overall, it was a hotel with ups and downs worth considering.

My stay at the hotel had its ups and downs. The rooms were clean, comfortable, and quiet, but unfortunately, they weren't ready until 5:30 pm and the temperature couldn't be adjusted. The hotel's service was exceptional overall, with a very nice staff that went out of their way to ensure a pleasant stay, except for one older front desk female staff member during checkout. The location was perfect for walking with lots of restaurant options nearby, although some issues were noted like used condoms littering the parking lot. The dining experience was enjoyable with delicious offerings, but a bit on the pricey side. Overall, a decent stay with some minor hiccups.

I booked a room in West Palm Beach for a night to attend a concert and was pleasantly surprised with the great amenities in the suite, like the big deck and living room. The room was spacious with two double beds and a nice large shower, but it's clear the hotel needs a staff overhaul to improve the overall experience.

My stay at the Marriott was a mixed experience: the rooms were very clean and comfortable, but we encountered a sewer issue in the tub after my kids bathed. The service, however, was exceptional, going beyond expectations to ensure my satisfaction and offering a late check-out. The location was fine, suited our needs, but the dining, while delicious, lacked variety and was only available at specific times in the morning.